Information We Collect
We only collect information that is necessary to provide our services and respond to your enquiry. This may include:
- Name
- Email address
- Phone number
- Property details you voluntarily submit
- Contact form information
- Website analytics and cookie data
We do not ask for information we do not need, and we never collect sensitive data without your consent.
How We Use Information
Personal information is used to:
- Respond to enquiries
- Schedule consultations
- Provide requested information
- Send the Owner Guide
- Improve our services
- Comply with legal obligations
We never sell your personal information.
Cookies
Our website uses cookies to enable core functionality and to help us understand how visitors interact with our pages. You can disable cookies at any time through your browser settings; some features of the site may not work as intended when cookies are disabled.
Third-Party Services
We rely on a small number of trusted third-party providers to operate the SheaStays experience. These may include services for:
- Website hosting
- Email delivery
- Analytics
- Scheduling and consultations
- Other operational services
Each provider is selected for their reputation, security standards and alignment with our commitment to discretion.
Data Security
We apply reasonable technical and organisational measures designed to protect your information from unauthorised access, alteration, disclosure or destruction.
Data Retention
We retain information only for as long as necessary to provide our services or to comply with our legal and regulatory obligations. When information is no longer required, it is securely deleted or anonymised.
Your Rights
You may contact us at any time to request:
- Access to the information we hold about you
- Corrections to inaccurate information
- Deletion of your information
- Withdrawal of consent where applicable
- A copy of your stored data
External Links
Our website may include links to third-party websites. SheaStays is not responsible for the content, policies or practices of any external site.
Children's Privacy
SheaStays services are intended for adults and property owners. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page.
Contact
For any questions about this Privacy Policy, please contact: